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Diamond Water's Commitment to Maintaining Your Privacy

Diamond Water’s Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for this website.

Collecting information on Diamond Water visitors

Diamond Water collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. We utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with our partners to provide them with an overview of how our visitors use the site.


IP Addresses


Diamond Water’s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.


Cookies & Applets


Diamond Water uses cookies to provide you with a better experience. These cookies and applets allow you to use specific services such as remembering who you are for Auto Login if you choose this option.


Users who do not wish to receive cookies can instruct their web browsers to refuse them. However, doing so will prevent access to some areas of the site and limit your use of some of our services.


Third Party Measurement


In order to better understand our users, we utilises a third party measurement company, Google Analytics to assess site traffic. A tracking code is used to collect the following information on the usage of the site:


The number of page views (or page impressions) that occur;

The number of unique visitors;

How long these unique visitors (on average) spend on our site when they do visit; and

Common entry and exit points into Diamond Water.


This aggregate, non-personal information is collated and provided to One Recruitment to assist in analysing the usage of the site. This data is also accessible by media organisations and research companies, for the purpose of conducting industry comparisons with other Internet websites.


Collecting information on Diamond Water Registered ‘My Account’ Members


Storage & Security of Personal Information


Diamond Water takes all reasonable steps to ensure the security of our system. Diamond Water allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Diamond Water. However, Diamond Water will not be held responsible for events arising from unauthorised access of your personal information.

You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Diamond Water site. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

Feedback

Diamond Water welcomes ideas and feedback about all aspects of the site. Diamond Water stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with Diamond Water partners either in aggregate form or with specific identifying characteristics removed.


Privacy & Site Changes

From time to time, Diamond Water may review and update its privacy statement. Revised versions will be updated on the website.


Contact Us


If you have any questions about this privacy statement, the practices of this site, or your dealings with Diamond Water, you can contact us in the following ways:

Click Here to Contact Us



 

Our Service

At Diamond Water, we believe the success of our company depends on our reputation, the emphasis placed on customer care is therefore of maximum importance to us. To ensure this we offer the following levels of service;

Helpdesk Support
Installion by a Qualified Technician
Leak Detectors on all our Coolers
Detailed cleaning instructions


Our Mission

The Diamond Water mission is to be the UK's consumer's first choice for immediate delivery of quality branded water coolers, offering maximum choice with the best advice and ease of purchase.
 

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